Cisco ASA 5555-X hardware firewall 1U 2000 Mbit/s

Product Description

Problem Description

ASA 5500-X security appliances that shipped from March 16, 2012 through June 11, 2012 contain the incorrect factory default configuration. This requires the user to follow special procedures for system initialization.

Background

The ASA 5500-X appliances shipped from March 16, 2012 through June 11, 2012 were not loaded with the correct factory default configuration and must be initialized using special commands. The procedures contained in the Quick Start Guide are insufficient to properly initialize the affected units.

Problem Symptoms

Users attempting to initialize the affected ASA 5500-X appliances using the Quick Start Guide will observe that the management 0/0 ports are in the down/down condition. In addition, ASDM for on box management is not accessible.

Workaround/Solution

The factory default configuration can be applied using the following command:

config factory-default

Note that the ASA 5515-X appliance does not support the command above due to Cisco bug ID CSCtz73669. The unit must be restored to the factory default configuration using the command series shown below.

Same-Day Shipping

• Orders placed before 4pm EST M-F will ship same day
• Estimated delivery window is calculated at checkout
• Worldwide shipping available

30-Day Returns

• Items can be returned for any reason within 30 days
• Contact us to obtain an RMA # (Return Merchandise Authorization) prior to returning equipment
• 10% Restocking fee applies in most cases
• View Full Terms & Conditions

Lifetime Warranty

• If you encounter any issues with your equipment, our technicians will try to guide you through a solution, as it may be due to configuration
• If unable to resolve the issue over the phone, Inteleca will provide a replacement, repair the equipment, or issue a full refund
• Warranty Period limited to 90 Days for Resellers
• View Full Terms & Conditions