Help Center


I need help figuring out which product I need!

Product Information

What is the difference between “New”, “New Open Box”, and “Inteleca-Certified™ Refurbished”?

Do you offer products with “clean” serials?

How accurate are the photos?


Which shipping carriers are available?

What is the estimated handling / delivery time?


What is the return period?

Can I return a product once it has been opened?

Is there a restocking fee?


What is covered under warranty?

What is the warranty period?

Are there any product exclusions?

How do I activate my warranty?